1. HOW LONG WILL IT TAKE FOR MY CUSTOM CABINET TO BE DELIVERED?
2. CAN I PURCHASE A GLENWOOD CABINET DIRECTLY FROM THE FACTORY?
3. WHAT KINDS OF WOOD ARE AVAILABLE?
4. WHAT IS THE PROPER WAY TO CLEAN AND CARE FOR A GLENWOOD KITCHEN CABINET?
5. WHAT IS GLENWOOD KITCHEN'S WARRANTY?
6. WHAT IF THE DEALER DOESN'T OFFER THE STYLE OR COLOR I AM LOOKING FOR?
7. HOW DO I PLAN FOR A NEW KITCHEN?
8. WHAT IS THE DIFFERENCE BETWEEN A FRAMED AND FRAMELESS CABINET?
 
 
 
 
 
 
 
 
 
 
 
 
 
 

1. Glenwood Cabinets are custom made to your specifications, so delivery times depend on style, wood, color, and any other modifications you request. Once we have received your order, it takes about five - six weeks for the cabinets to be shipped from our factory to your dealers. Once the cabinets arrive at your dealer, you will have to organize a time from them to deliver and install the cabinets.
 
 
2. Glenwood cabinets are only available through our network of dealers. Please refer to our dealer page to find the one closest to you.
 
 
3. We use,birch, red birch, cherry, oak, and maple. All the wood we use in our products have characteristics that make every cabinet beautiful and unique. Because all hardwoods have their own "personality" and "special attributes", variations in color, grain pattern, and texture are to be expected because they are natural aspects of these materials. These variations reflect the tree's life history and contribute to the unique look of the cabinets.
 
 

4. PROPER CARE OF YOUR GLENWOOD KITCHEN CABINETS

The finished solid wood and genuine wood veneer cabinet components used in Glenwood Kitchen ltd. Cabinets are finished with high quality catalyzed lacquer top coat designed to protect your cabinetry from the everyday usage. Glenwood Kitchen finishing materials are specially formulated to exceed the most stringent industry performance standards, such as E1 standard (link). They are resistant to moisture and most common household spills. The finish protects the wood and enhances its natural beauty. Glenwood Kitchen finishes will remain beautiful with very little maintenance. Following these simple steps will keep your finished item looking like new for many years.

PROPER CARE:

REMOVE DUST - Dust build-up which is made up of small air borne particles, may scratch or dull the surface if not removed correctly. Simply wipe the surface with a clean cloth dampened with a fresh solution of mild soap and water or vinegar and water. We also recommend a safe and effective "Mohawk cabinet cleaner" (Link to picture in accessories) please contact your nearest Glenwood dealer for details (link to address).


CLEAN - Fingerprints, cooking fumes, smoke residue, etc, accumulates on any finished surface. None of these contaminates will harm our finish, but they should be periodically removed to restore the finish to it's original luster. Just wipe the surface with a clean cloth dampened with a fresh solution of mild detergent solutions. Avoid the use of strong soap, ammonia based products., silicone oils or self-polishing waxes as they may cause damage if used over a long period of time. Ammonia based cleaners will cause your finish cabinets to yellow. The finish is durable and resistant to most household spills. However, spills should be wiped up promptly to avoid potential problems, again we recommend our "Mohawk cabinet cleaner".

NOTE: Excessive, prolonged exposure to direct sunlight, high temperatures and high humidity cause damage to both the finish and the wood itself. These should be avoided.

You can also refer to the sticker in the cabinet under your sink for instructions.
 
 
5. We warrant to the original purchaser that our cabinets will be free from defects in materials and workmanship for five years from the date of delivery to the consumer purchaser. If any fault should be found in Glenwood Kitchen Ltd products within the warranty period Glenwood Kitchen Ltd will repair or replace, at Glenwood Kitchen Ltd's sole option, any defective material at no charge. For more details, see an authorized Glenwood Dealer.
 
 

6. All Glenwood Kitchen's are custom made to suit your needs. If your Glenwood dealer sends us a sample color or style we will try and match as best as possible.
 
 
7. Our dealers are experts in cabinet making, drawing and design and can give all the advice you need. To get you started you can also click on our planning link.
 
 
8. A Face Frame cabinet is a cabinet that has a solid wood frame (constructed of stiles and rails glued and screwed to the face of the box to increase span strength and help hold the box together. In framed cabinets, wood joinery holds the parts together. Horizontal rails and vertical stiles secure the door to the box. A Frameless cabinet is simply shelves and partitions (typically only edgebanded on one side) that are cut and screwed together. In frameless cabinets, special hardware fittings do both jobs. Because no rails or stiles block the way, frameless cabinets offer slightly easier access to their interiors.

SIMPLY PUT When you are deciding whether to go with Face Frame or Frameless cabinetry, ask yourself if you want cabinets where you can see the cabinet in between the doors (Face Frame) or cabinets where all you can see is the doors (Frameless).